Total Av
Reviews and Complaints

Call centre is useless and everything they kept repeating at me was not helpful at all. Total av is a useless app.

Every to click on anything and you want more money. Your call centre is a joke.

Ask for the recording from call centre. It wont help me but mite help others

Invoice No.8988**** I bought

From 21.04.2025 Expanding -program

Tiotal Password. Internet search engines,

to which you can use, Chrome and Exolorer

I don't use.

That's why I don't know this program

I don't know to use it.

Therefore

I will notify you that the program I will not be

to use even after 20.04.2026 and therefore I do not disagree

with the collection of the license. If you have the option,

So turn it off from my program.

Thank you and please announce that TENTE

e-mail you note.

Grell

I called three times to cancel and get a refund. The first two tries, they never canceled it.

And they did not refund me the cost.

They owe me almost a hundred dollars. So since they won't give me back my money, I'm going to call the Better Business Bureau to inform them of their practices and see if they can help with getting my money back.

Started account as a trial, canceled before the subscription was to start and it never cancelled. Now I have discovered that another account has been added (fabulous) and it has the identical ID number as totalAV.

I do not want these services and will not authorize payment. So far I have not heard back from customer services and my account continues to be charged even after several attempts to cancel these accounts.

I cancelled my account last month, but you have taken money again this month. Please can you refund the money as I cancelled it?

I have been trying to cancel for 3 to 4 days. Could not access sight it kept saying wrong email or password I have rang your contact number for past 3 days cannot get through sounds like engaged ton not sure.

Iva see you have taken £10.00 from my first bank account.

Can I get a refund or do I have to go through Apple. I have cancelled subscription and deleted your app off my phone, I have also cancelled any future payments from bank.

As this wasnt my fault I tried to cancel before trial ended but couldnt through no fault mine. Thanks very much.

Mr W. Darwen

They could cancel my account and refund the 500.00 .787 Someone contacted me in your name from transfer from York call . I was to purchase a gift card in the amount of 500.00.

I fell for the scam. As for the totalav app. I was pleased. I canceled to save some money.

I had been out of work for some time.

Also I'm sorry that we both got took advantage of. The number the took advantage is 619786****.

I have sent numerous emails to your billing & support departments over the last couple of weeks but to no avail regarding 2 refunds of £84.99 & £49.99 to my PayPal account.

Can you tell me why its taking so long to resolve this issue.

Cancel my subscription please as I do no longer require so stop taking payments out of my account as I will cancel with my bank

I've tried for days to cancel with no joy I've tried to fill forms in I've tried to call them they sent emails and when I tried to reply it bounced back saying that it doesn't exist

I want my money back and to cancel my subscription. I cant speak to anyone and I cant log in as I dont seem to have an account so what am I supposed for do?

I paid for the trial period and when I went to use it, they wanted to charge more money for it. I'm not sure it does anything anyway.

If anything, my brand new phone got slower.

I have had this phone for 5 hours and it worked perfectly until I installed this app. And there isn't anyone you can talk to.

Good Evening,

Please am Emmanuel, I noticed payments being taken from my account over the last 5 months and I never subscribe for monthly payments.

What I paid for was a one off payment then.

As I noticed the deductions, I had to cancel the transaction online.

Could you kindly refund my other payments outside the initial first payment?

Regards

Emmanuel

Either stop charging me or give me the service I'm paying for. I do not think it's too much to ask that I get service for the money I pay, which is $11.99 per month, and which I have been charged the last 2 months without any service. This is an outrage, and it's also an outrage the way I am being treated in trying to resolve this problem.

I have tried multiple times to install. I need some assistance in person so that I can figure out why it won't install.

I am not that computer savvy.

I don't want to check things and make a mistake and cause problems on my computer. I need help or I'll need to cancel my subscription as it just won't work.