Contact Total Av Customer Service
Total Av Phone Numbers and Emails
Toll-Free Number:
-
(844) 346-6837
Legal:
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(833) 201-8681United States, Canada, International
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+61 180 095 2291Australia
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+44 808 169 7741Europe
Total Av Emails:
Total Av Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Total Av Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Total Av is (844) 346-6837. 84% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 57% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Thursday, while the shortest are on Sunday. The average call time is 3 minutes.
Be prepared for the call as Total Av may ask you for the following information to identify you as a customer: first and last name, email or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Total Av Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Total Av is (844) 346-6837. 84% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 57% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Thursday, while the shortest are on Sunday. The average call time is 3 minutes.
Be prepared for the call as Total Av may ask you for the following information to identify you as a customer: first and last name, email or phone number.
People call Total Av mainly because of activation/ cancellation, account, payments and charges.
15% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Total Av is billing@totalav.com. 40% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
How to Contact Total AV Customer Service?
Most Popular Number:
| Total calls: 3 132 | Issues resolved: 176 | Last call: Feb 12, 2026 |
Contact Information
Total Av Website:
Total Av Help Center:
Corporate Office Address:
Other Info (opening hours):
Locations:
Larch House,
Parklands Business Park,
Denmead,
Hampshire PO7 6XP
Total Av Customer Service Reviews
They eventually sent back my money but it's 2 days and I still havint received my refund.
They took my money quickly but can't refund fast payment which has left me short of funds until it arrives in my bank .
Not happy at all .
I called and no one hasn't responded to my issue which I purchased the 19 dollar for one year and I don't know what has happened i did it on my tablet but want it on my phone
*** and they keep billing me and theres no way to stop it cant get in touch with anyone. Cancel your account. Cancel your account on your phone still charges you
You take money annually and customer can't get it back if they don't req
Uire the service and it happened a year ago also when I was in hospital and didn't know.
How Good is Total Av's Customer Service?
They don't have a way to contact them. I tried email and it was refused. I got a reply that "Rate limit exceeded. Try later."
Representative fantastic, result lousy
I wanted to speak to someone, but no one answered
Got sorted as soon as I got through, no problem
Call centre a load of “”””
Not helpful until I stopped them talking over me, had to raise me voice to be heard.
Never again. Run don’t go near the app
Never got to talk to a rep. Just want my account refunded and deleted. I want nothing to do with Total Av
Summary of Total Av Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Total Av?
Activation/ Cancellation Question:
- “Cancel”
- “I been canceled my subscription”
- “Need to cancel cancel subscription”
Payments and Charges Question:
- “My debit card number has changed and unsure how my auto payment will be affected due on 2/20/26”
- “I never agreed to be charged for AVi already pay for Mac a fee”
- “Multiple payments taken from my account”
Account Question:
- “Beinghacked”
- “My subscription”
- “Need my account credentials”
Refund Question:
- “Refund”
- “I am desperate to get a refund of £78 pounds and I am not finding anything they send me very helpful”
- “Refund of money on account we didn’t order”
Request for Information Question:
- “Me to talk with someone”
- “About my account”
- “Discuss additional service”
Product/ Service Question:
- “Not working”
- “Upset”
- “Bank declined my purchase”
Staff Question:
- “I have never had your service but someone is taking money out of my checking acct and I need this to stop they took 92.90 in Nov 2025 and I am 64 years old”
- “To cansel service”
- “Not getting service I paid for.”
Website/ Application Question:
- “Cannot install the software on my 2011 PC”
- “Can’t get it install”
- “The google has that blocker won't load in my computer, and I loaded it last night, and then this morning it was unloaded, and i'm trying to put the app back in and it's just given me all kinds of difficulties”
Cards Question:
- “Can't use my card”
- “My card holder said you committed fraud”
- “Need to add a new card for my cloud order”
Shipping and Delivery Question:
- “I am calling because I was scammed out of the only $40.00 I had to my name. I payed for the 1 day pass and it kept trying to make me get the year membership I kept decling. Well somehow and I want this to be very clear. I DID NOT GIVE ANYONE CONSENT”
- “To inquire about the different packages of totalav available for Android phone and computer systems”
- “Can’t get the app to work. I have activated it but it”
Return/ Replace Question:
- “Return device letter”
- “Incorrect billing”
- “I want my money returned”
Employment Question:
- “Cant get paid subscription to work on new galaxy phone”
Other Question:
- “Reimbursment issue”
- “Refound”
- “To council my acount”
Compare Total Av Customer Service To
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