Contact Total Av Customer Service
Total Av Phone Numbers and Emails
Toll-Free Number:
-
(844) 346-6837
Legal:
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(833) 201-8681United States, Canada, International
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+61 180 095 2291Australia
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+44 808 169 7741Europe
Total Av Emails:
How to Contact Total AV Customer Service?
Most Popular Number:
| Total calls: 2 869 | Issues resolved: 147 | Last call: Jul 16, 2025 |
Total Av Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Total Av Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Total Av is 8443466837. 83% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 53% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as Total Av may ask you for the following information to identify you as a customer: first and last name, email or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Total Av Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Total Av is 8443466837. 83% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 53% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as Total Av may ask you for the following information to identify you as a customer: first and last name, email or phone number.
People call Total Av mainly because of activation/ cancellation, account, payments and charges.
14% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Total Av is billing@totalav.com. 39% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Total Av Website:
Total Av Help Center:
Corporate Office Address:
Other Info (opening hours):
Locations:
Larch House,
Parklands Business Park,
Denmead,
Hampshire PO7 6XP
Total Av Customer Service Reviews
Waste of time, problem not resolved to my satisfaction Just got standard platitudes and no acceptable answer on
I've tried for days to cancel with no joy I've tried to fill forms in I've tried to call them they sent emails and when I tried to reply it bounced back saying that it doesn't exist
It took me two phone calls, and both of them just wanted me to upgrade to something more and it took me forever to get them to realize I wanted nothing to do with their company
How Good is Total Av's Customer Service?
Summary of Total Av Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Total Av?
Activation/ Cancellation Question:
- “Canceling Payments”
- “Cancel subscription”
- “Cancel plan”
Payments and Charges Question:
- “Charges to my bank sccount”
- “To dispute a bank transaction”
- “Been charged £150.00 don’t have account now”
Account Question:
- “Your company keep taking 10.00 pounds out of my account I didn't sigh up for this”
- “Cannot sign in….compromised accts”
- “I have not agreed to have you take money out of my acct . I don't need totalA”
Refund Question:
- “Refundcan cancel my subscription”
- “Refund and cancellation”
- “Refund money”
Request for Information Question:
- “I want to talk to technical support”
- “How much does it cost for protecting an iphone”
- “It was helpful”
Product/ Service Question:
- “My antivirus software is not working”
- “Program not working properly”
- “Problem with start up”
Staff Question:
- “Need customer service agent”
- “Did not authorize your service or debit of my account”
- “I never ordered this service and would like to be refunded. What type of business is this, may I ask.”
Website/ Application Question:
- “The google has that blocker won't load in my computer, and I loaded it last night, and then this morning it was unloaded, and i'm trying to put the app back in and it's just given me all kinds of difficulties”
- “Uninstall”
- “I never installed but getting billed !”
Shipping and Delivery Question:
- “I am calling because I was scammed out of the only $40.00 I had to my name. I payed for the 1 day pass and it kept trying to make me get the year membership I kept decling. Well somehow and I want this to be very clear. I DID NOT GIVE ANYONE CONSENT”
- “To inquire about the different packages of totalav available for Android phone and computer systems”
- “Can’t get the app to work. I have activated it but it”
Return/ Replace Question:
- “Incorrect billing”
- “I want my money returned”
- “Incorrect payment”
Cards Question:
- “Need to add a new card for my cloud order”
- “To add a card for pament”
- “Because I’ve had money taken off my card I want a refund”
Employment Question:
- “Cant get paid subscription to work on new galaxy phone”
Other Question:
- “Having trouble activating total Av”
- “I want money”
- “Cncle”
Compare Total Av Customer Service To
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