Total Av Phone Numbers and Emails

Toll-Free Number:

  • (844) 346-6837
    United States

Billing Support:

  • (844) 346-6837
    Canada
  • (844) 346-6837
    International
  • (844) 346-6837
    United States
  • +61 180 021 1497
    Australia
  • +3 317 211 0004
    France
  • +49 302 215 3179
    Germany
  • +3 491 414 8466
    Spain
  • +44 333 370 6569
    United Kingdom
  • (833) 201-8681
  • +44 808 169 7741

Total Av Email:

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Total Av Contact Information

Total Av Website:

Total Av Online Chat:

Corporate Office Address:

SS Protect Limited trading as Protected (TotalAV)
Larch House, Parklands Business Park, Denmead,
Hampshire, England PO7 6XP
United Kingdom
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Total Av Rating Based on 83 Reviews

Rating details

1.4
more details
Product or Service Quality
Exchange, Refund and Cancellation Policy
Value for money
Customer service

Rating stats

Rating trend

Summary of Total Av Customer Service Calls

80 TOTAL
CALLS
00:20 AVG CALL
DURATION
40% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Total Av Customer Service?

Activation/ Cancellation Question:

  • “Cancel my membership”
  • “Your over charging me for what I wanted was 29$ 10$ for other correct or cancel”
  • “Cancel subscription.”

Payments and Charges Question:

  • “Purchase discounts”
  • “Charge my acct for no reason”
  • “A bill is wrong”

Product/ Service Question:

  • “Total AV not working”
  • “I paid for subscription and it's not working”
  • “Just down loaded and won't work”

Account Question:

  • “I have been hacked”
  • “Login and account issues”
  • “I need to add a nother device to my account”

Request for Information Question:

  • “To check account”
  • “Can I trust total Av app”
  • “Questions about deduction”

Staff Question:

  • “Customer service”

Refund Question:

  • “Refund”

Other Question:

  • “Tech support”
  • “Fierwall problem after scan no internet”
  • “Dispute”

About

Total Av Terms of Service
To read more: https://www.totalav.com/terms
Total Av Privacy Policy
www.totalav.com are Protected.net Group Limited trading as Protected, doing business as TotalAV ("Protected.net"). Total Av's' company details are set out at the end of this document. As a company www.totalav.com are committed to protecting and respecting the privacy of The Client's personal information. www.totalav.com want The User to be confident that The User's information will be properly protected whilst in Company's possession. The Privacy Policy below explains how Total Av and carefully selected third parties www.totalav.com work with, will collect and use the personal information of Company's customers and suppliers and users of Total Av's' websites. If this describes The Customer please read the Privacy Policy carefully and make sure The client is comfortable with the content. The Company will only ever use The User's personal data when the law allows www.totalav.com to. Where it is necessary for Company's legitimate business interests (or those of a third party) and The Customer's interests and fundamental rights do not override those interests.
To read more: https://www.totalav.com/privacy
Total Av FAQ
To read more: http://support.totalav.com/
Top Total Av Services

Customer Care, Free Trial

Top Total Av Products

Subscription, Antivirus

Total Av Pros and Cons

Pros: Price, Virus protection it offered, Great for their virus protection, Service is flashy an appears efficient, Nice looking app

Cons: Being charged for a service after i requested cancellation, Constantly sending me the same links which do not work, Cheating company, Various, Subscription that they purposefully make hard to cancel

Total Av reviews and complaints

Total Av is ranked 284 out of 1215 in Software category

Area Served

USA

Payment Methods

DiscoverPayPalVISA

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