Contact Total Av Customer Service
Total Av Phone Numbers and Emails
Toll-Free Number:
-
(844) 346-6837
United States
Billing Support:
-
(844) 346-6837
Canada
-
(844) 346-6837
International
-
(844) 346-6837
United States
Total Av Email:
Total Av Contact Information
Total Av Website:
Total Av Online Chat:
Corporate Office Address:
Summary of Total Av Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Total Av Customer Service?
Activation/ Cancellation Question:
- “Cancel account”
- “Unsubscribe”
- “I did not subscribe to whatever this is”
Payments and Charges Question:
- “Billing”
- “Billing issue”
- “Unauthorized transaction”
Product/ Service Question:
- “Nothing work like it's supposed to”
- “Just down loaded and won't work”
- “Total AV not working, To cancel my membership”
Account Question:
- “Account”
- “I have been hacked”
- “Account was accidentally activated”
Request for Information Question:
- “I'm calling to find out when they are going to put my money back into my account”
- “Inquiry”
- “To ask about vpn”
Refund Question:
- “I want a refund IMMEADIATLY”
- “Refund”
Staff Question:
- “Your service”
- “I paid for a full service and I don't have it T tango”
- “I emailed you and told you I didn't want your service anymore and now you're billing me twice from two different accounts”
Cards Question:
- “I just got a notification saying that my card was declined because someone put the wrong expiration date in on your website and it wasn't me so I need to know where it came from what location in maybe a email address or something”
Other Question:
- “Add device”
- “Regarding pmt”
- “Urgent”
About
Customer Care, Free Trial
Subscription, Antivirus
Pros: Virus protection it offered, Price, Great for their virus protection, Nice looking app, Service is flashy an appears efficient
Cons: Being charged for a service after i requested cancellation, Cheating company, Terrible service and service does not work, Subscription that they purposefully make hard to cancel, Make it very difficult to contact them
Total Av is ranked 262 out of 1366 in Software category
USA
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