Total Av

I canceled my subscription back in May. You have charged me $9.99 for the past two months.

Put my money back in my account. I don't want your services anymore.

Do you understand? My bank is investigating this.

Every time I boot up unable to operate pc normally ... total av hijack pc until vacating 'sponsored content'

Product does not work.Always getting viruses. Would like a refund!!

Have had for only 1 month.

Bought the $ 1.99 and the $ 39.99. Would like refund!!

Thank You

Refund-refund-Refund!!!

I was billed and did not request this service.

POS DEBIT TotalAV.com 833-201**** CA (...0413)

Card

$9.99

They try to take command of my pc and I've never had an account with them. I didn't know how to vacate their 'trojans detected' screen until I noticed the 'sponsored content' in bottom corner that was so bright it was almost impossible to see. I pay for my anti virus, I don't need nor want Total AV

They could have put me in touch with technical support have gone

over my problem and resolved it quickly.

This i can only describe as a Virus.

I do not want this product.

it stops me opening up my Laptop with its adverts

it interrupts my work

I hate being interfered with and i cannot remove this BUG as it does not show in my settings

I know this was 2 months ago...but i had total av and total ad block for a year or so...and they were good at first...especially the adblock...and they have 3 or 4 more programs you could pay for, plus 5 or 6 smaller programs you could add on to the main program, individually or get everything in their bundle...just like everyother company has! But they just did an update and now there is no reason to purchase the bundle...cuz the update made it to where you can only run a single program at a time, so if I have the ad blocker going...then my anti-virus shuts down!?!

So I brought it to their attention and the first customer support rep seemed like he was actually trying to help after I gave him a ton of info that they ask for so they can find your account...and this CSR suggested a few things and then ultimately suggested that I need to restart my phone, which I should have tried cuz its usually the simplest fix for everything. I told him if it didnt work id be back. So I restarted, and I got nothing and I go back to customer support and this time I get real winner...a *** named (changed his last name so his parents dont realized their child really is a *** and its not just them who think he should be taken out an executed Ole yeller style!) Valentino Silva-h (thats different from Silva...right?) I give this mentally challenged (sorry to mentally challenged people for insulting you by grouping this piece of hairy dog *** with all of you!) that someone should hit with their car and make the world a better place...cuz this waste of oxygen should have been swallowed, shot into a napkin, dripped out of moms backdoor, or wire hanger aborted on prom night right before his mom put out her cigarette right on his squirming *** stained ass...cuz he was given the same info I gave the first CSR and i explained how their programs are cancelling each other out and it started from the most recent update and I know its only their end cuz I have it installed on 2 phones and they both come up with the same errors/issues while one program rins and the others *** down and Ole *** Silva decided 'compu-tah hard figure out, fine-den peepoles in-por-may-shun...ooohh bub-ber-fly!! Oh...bal...bal..bal-en-tee-no need moe in-poe!' And then this fool acted like he needed my monthly charge from them to find me I their system!

Im so done with "Total" everything cuz what kind of worthless company cancels out their own crap from running their other crap!

It like when Valentino chewing a piece of gum to mask the fact that he *** himself again...makes no sense whatsoever! So dont waste your money on this...even if its $1.99 a month cuz 1-for a new security/anti-virus company, theyre headed down the drain like daddy Silva should have done with his load and 2-the sorry excuse of Valentino Silva customer support that they hired straight outta UMass-Be-We-Todd-Did!!

Phone was silent as if no one picked up. I don't need 100 characters to explain this. Maybe I need to avoid your site also.

Total AV has confirmed by my current email that they took money from my account but failed to ask me beforehand. I've tried to contact them by phone, but there were no answers.

I do not have Total AV on my computer now, using Linux OS. I no longer have the email address that I used when I first joined them, so I cannot use their user dashboard to cancel.

I checked the boxes and nothing happened. How do I get this to work?

I have been trying to get this to work for 2 hours. Your 'tech support' number has been disconnected. Using the help stuff has not been successful.

I have emailed you all several times and no answers. How does this convoluted system work?

I have free basic AV, which has worked well for my needs, but I now have Total AV, which I did not subscribe to, and they not only have taken a payment but have used a second AV account to take a second payment out of my bank account, even though my bank put a stop on the first payment. That is sneaky of AV. I am not happy now having to fight to get this resolved; so far, to no avail.

I have been trying to cancel them forever. Now I find out I have to pay them..They already have $14.95 to cancel.

So they are billing me again. They drive me crazy with their pop ups.

I don't know what to say to anyone, except to ignore them. If possible.

I have been desperately trying to get in touch by phone. I am always sent instead to a chat with no possibility of talking to a human. My problem cannot be solved by you after hours of trying.

I have been trying to cancel my subscription for Total AV and Total AD Block for several months now due to long-term ill health problems, as I have been unable to work since July 2024. I don't wish to bore you with my problems, but please just cancel my subscriptions.