Total Av
Total Av Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Total Av has 1.8 star rating based on 518 customer reviews. Consumers are mostly dissatisfied.
7% of users would likely recommend Total Av to a friend or colleague.
- Rating Distribution
Pros: No pros, I dont see any pros, Virus protection it offered.
Cons: Being charged for a service after i requested cancellation, Cheating company, Constantly sending me the same links which do not work.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Total Av has 1.8 star rating based on 518 customer reviews. Consumers are mostly dissatisfied.
7% of users would likely recommend Total Av to a friend or colleague.
- Rating Distribution
Pros: No pros, I dont see any pros, Virus protection it offered.
Cons: Being charged for a service after i requested cancellation, Cheating company, Constantly sending me the same links which do not work.39% of users think that Total Av should improve its Customer Service.
53% of users say that they won't use Total Av in the future for similar services or products.Recent recommendations regarding this business are as follows: "Do not install this app!", "Do not trust them they would want to charge you more than you agreed. Add extra options for a very higher price.", "Don’t buy , you can’t cancel.they just keep charging you.", "Nope", "Run. Don’t use app".
Most users ask Total Av for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Billing Practices. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Total Av Reviews
"Blocked payment"
Recently I was billed USD 117.00 It was blocked by my bank . I have informed my bank to unblock the payment . Please charge my Card again .
"I could not activate my account and when I called their technical support, they said I had to pay $199 on top of what they charged me already for an additional items that would make that work so I cou"
I agreed upon their basic coverage and they said I had to have an additional coverage for my phone or the basic would not work for an extra $199 so I couldnt...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Tucson, Arizona
I could not activate my account and when I called their technical support, they said I had to pay $199 on top of what they charged me already for an additional items that would make that work so I cou
I agreed upon their basic coverage and they said I had to have an additional coverage for my phone or the basic would not work for an extra $199 so I couldnt even activate total AV unless I paid the extra $199. It said nothing about that when I was signing up for it thats horrible business so I canceled my payment.
User's recommendation: Do not trust them they would want to charge you more than you agreed. Add extra options for a very higher price.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Because my credit card was charged for this service and I never signed up for it
I was charged for this service and I never signed up for it... But they took it amongst themselves to charge my card... Now I am having *** trying to get a refund.
- Charge you even when you do not want the service
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Southampton, Southampton
Not recommend
Waste of time, problem not resolved to my satisfaction Just got standard platitudes and no acceptable answer on
Need help with your issue?
Get support from our consumer experts.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy late refund!
I canceled before my trial was over in February. I forgot about it.
In June, I noticed the charge of $9.99 for the past four months, and I called. They promised it was canceled. It wasn't. I called again, and they said this is the first time I called them and offered me a partial refund.
They are scammers, and this is how they make their money!
Illegally! It's not over.
- No pros
Preferred solution: Full refund
User's recommendation: Nope
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Auckland, Auckland
Blocked payment
Recently I was billed USD 117.00
It was blocked by my bank .
I have informed my bank to unblock the payment .
Please charge my Card again .
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Dodgeville, Wisconsin
Resolved: It took two phone calls and both just wanted me to upgrade to something else. It took me forever to get it through the second guys had that I wanted nothing
Company fixed the issue and I have been provided with full refund. I never ordered it. Call them directly.
It took me two phone calls, and both of them just wanted me to upgrade to something more and it took me forever to get them to realize I wanted nothing to do with their company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Atlanta, Georgia
Total AV has to be a scam
The company has an ad for a $1.99 special. Then, at the same time you try to pay for the Total AV special, your company tells you that you can get a better long term for $39.00.
You said no, then they go down to $29.00. You continue to check out for the $1.99 to find out the next day that Total AV has taken the $29.00 out of your account. I called the number; it's not working.
I want my money put back in my account, have not used the app, and will uninstall the app. Please reply.
User's recommendation: Do not give Total AV your card number I feel they will try to take advantage, because I have tried calling, it took me a few days to find this Page
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAll done money back happy
Money was taken out of my bank without my permission, and I got it back with no problem. I am very happy with the results. Thank you.
Preferred solution: Full refund
Saint Charles, Missouri
Canceled it five months ago still charging me and they say they can't find the order
Trying to help a friend get her phone back to working again we should subscribe to the trial of Google total AV which was canceled within the seven day period on the eighth day I was charged for Google called Customer Service and they played down the entire time saying that they didn't see the order in their computers Subsequently I've been charged every month since then and just today it charged and ran my PayPal negative which I didn't even know it could happen so I'm kind of pissed at PayPal too because I've already flagged them as a fraudulent charge previously and gotten my money back. The photo is hashes from November 6, 2024 and they're still charging me as of today 3/9/2025
User's recommendation: Stay far away do not sign up for the free trial because they will just continue to charge you no matter what
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Cottage Grove, Oregon
No way to contact company that works, can’t access product
For some reason my email address was entered with .net when its supposed to be .me. When I attempt to update my email address, I get Something went wrong with no way to move forward and no way to contact the company.
User's recommendation: Don’t waste your time or money. Scam site.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Robinson, Illinois
Need customer service agent
Need to speak with a customer service agent as I'm getting very pissed off, so please give me your phone number so I can get help.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI’ve been trying to cancel my subscription, with was made through PayPal, with no success.
I made a subscription to TotalAV but I couldn't use it even once. Didn't work!
I had asked to cancel and send my refund, also through PayPal, with no success.
And they keep charging me. So disappointed!
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Altamonte Springs, Florida
Cancel subscriptions
I want this canceled they are charging me three times a month $38.92for a total$108.91 for 4 months I have been trying to cancel .i want my money back CANCEL SUBSCRIPTION! I dont want it so once again cancel the three subscriptions.
User's recommendation: Don’t buy , you can’t cancel.they just keep charging you.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGrell@***.sk
Invoice No. 8988****
I bought
From 21.04.2025 Expanding program
Total Password. Internet search engines,
to which you can use, Chrome and Edge
I don't use. That's why I don't know this program
I don't know how to use it. Therefore
I will notify you that the program I will not be
able to use even after 20.04.2026 and therefore I do not disagree
with the collection of the license. If you have the option,
please turn it off from my program.
Thank you and please announce that TENTE
emailed you a note.
Grell
Saint Louis, Missouri
They keep stealing money from me
I called the number on this site for their customer service which was correct at a time they've shut that number down but I did leave a forwarding number. I talked to him about my issue I asked him what was going on he looked it up and said that they could do nothing about it go figure Then I guess just to be spiteful they charge me again that day
User's recommendation: I would not recommend dealing with them at all. They are nothing more than petty thieves
Columbus, Ohio
I paid for totalav and can't download it
Did not work didn't work for me did not work for me did not work for me did not work for me didn't work for me
User's recommendation: Did not work for me does not work
Companies Similar to Total Av
Norton AntiVirus
“Upgraded to ultimate, driver checker and installed. PC crashes every 90 seconds. Norton said 3 days to...“
Total AdBlock
“I purchased Totaladblock and within minutes I uninstalled it. I asked for a refund via email. They...“
Avira
“You ad alleged your program woukd work on a Chromebook. It does not. I requested a redund and you...“
Mcafee
“I need my computer changed back like it was. It will not let me sign on with my password. Also, if I...“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
What phone numer do you get a live person, please?