Total Av
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Verified Reviewer New ReviewerMy credit card company contacted the TotalAV rep and got a commitment to credit my credit card.
- Various
I want a full refund
User's recommendation: Never download anything from Total AV unless you are absolutely sure you bought the thing.
- Nice looking app
- Unworthy
Unscrupulous, unprofessional, Total robbers
User's recommendation: Think first before you visit their site they make the assumption you want to buy their crap product.
Deleted total av & popups persist #@%$&^*!$
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerBad experience.
User's recommendation: Check your bank account.
Warn peolle
User's recommendation: Do not buy this item! Total RIP off.
- Virus protection it offered
Cancel My Account
I just found out Total AV has been charging my debt card for 6 months!! I have not used this service not asked to use this service and the only money the CSR is offering me is this month's bill of $9
User's recommendation: Never deal with a company that will steal from you, then not even offer to give service you have already paid for unless you pay $2.99 more a month. !!!
Unauthorized charge
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Unauthorised payment
User's recommendation: Use some one else.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerI tried to get a refund for an unauthorized charge
- Charges you even when you untick autosubscribe
They won't refund unauthorized charges
User's recommendation: It is a total scam. Not worth your money.
Billed 99.00 dollars and did not order.
User's recommendation: Do NOT give them your credit card!!!
- Customer service sucks they do nothing to help
- Fraud and incompetence
Lots of problems with my pc once I download their software. Still unresolved
User's recommendation: Do not buy.
- Seriously effected my computer
Charge my acct for no reason
Charge my acct for no reason
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Wish I saw this before I purchased Total AV. At first it seemed like a decent product but then it took hold of my computer and caused interruptions to all my programs/processes.
It slowed my computer down to a point where I had to disable it in order to get any work done. I finally called customer service to cancel the product. I already paid for a year of service but had no desire to use it ever again. The CS rep was a nightmare to deal with.
His English was marginal at best and after about 30 minutes of telling him NO to other products, etc. He kept trying to bully me into keeping the service. I finally told him absolutely not, cancel my account now. He assured me he would turn off the auto-renewal (as it states on their website) and send me a confirmation.
I never received a confirmation from them. Here we are about 6 months later, I check the account and sure enough, it is set up for another auto-renewal. I went through the process of cancellation again, this time through email so I had a record of everything to show to my credit card company. This time I did get a cancellation confirmation after being forced to go through numerous pages of ads and pleas to keep the account.
TERRIBLE company. Don't get yourself roped in.